HALPPY Refund and Return Policy
Overview
At HALPPY, we strive to provide exceptional services and products. Our refund and return policy ensures customer satisfaction.
Return Window
You have 7 days from purchase to initiate a return.
Eligibility
To qualify for a return:
- Items must be unused and in original condition
- Items must be in original packaging
- Receipt or proof of purchase required
Non-Returnable Items
- Perishable goods (food, flowers, etc.)
- Intimate or sanitary goods
- Hazardous materials
- Flammable liquids or gases
- Gift cards
- Downloadable software products
- Certain health and personal care items
Partial Refunds
Partial refunds may be granted for:
- Used or damaged items
- Items missing parts (not due to our error)
- Items returned after 7 days
Refund Process
- Return item within 7 days
- Receive email confirmation of return receipt
- Refund approval or rejection notification
- Refund processed within 30 days
Late or Missing Refunds
- Check bank account
- Contact credit card company
- Contact bank
- Contact HALPPY at info@halppy.com
Sale Items
Only regular priced items are eligible for refunds.
Exchanges
Defective or damaged items can be exchanged. Email [email address] and ship item to [physical address).
Gifts
Gift credits issued for returned gifts.
Shipping Returns
Customer responsible for return shipping costs. Non-refundable.
Contact Us
For refund and return inquiries, email info@halppy.com.
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